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How to Log In to Trandau Marketplace
Your complete guide to accessing your Trandau account securely
Accessing Your Trandau Account
Logging into your Trandau Marketplace account gives you immediate access to:
- Your personalized dashboard - View your recent activity, saved items, and recommendations
- Order management - Track purchases, manage sales, and handle shipping
- Wallet and finances - Access your balance, transaction history, and payment methods
- Messaging center - Communicate with buyers, sellers, and customer support
Step-by-Step Login Guide
1 Navigate to the Login Page
Visit the Trandau Marketplace homepage and click on the "Login" or "Sign In" button located in the top right corner of the navigation bar.
Quick Access: You can also go directly to www.trandau.com/login to access the login page immediately.
2 Enter Your Credentials
On the login page, enter your account information:
- Email Address - Enter the email address you used during registration
- Password - Enter your account password
Security Tip: Always ensure you're on the official Trandau website before entering your login credentials. Check for the secure padlock icon in your browser's address bar.
3 Click the Login Button
After entering your email and password, click the "Login" or "Sign In" button to access your account.
Remember Me: Check the "Remember Me" option if you're using a private, secure device to stay logged in for future visits.
4 Access Your Dashboard
Once logged in, you'll be redirected to your personalized dashboard where you can manage your account, browse products, and access all Trandau features.
Alternative Login Methods
F Login with Facebook
If you created your account using Facebook or linked your Facebook account, click the "Continue with Facebook" button on the login page for quick access.
G Login with Google
If you registered using your Google account or linked it later, click the "Continue with Google" button for a seamless login experience.
VK Login with VK
If you created your account using VK or linked your VK account, click the "Continue with VK" button on the login page for quick access.
Troubleshooting Login Issues
Forgot Password
If you can't remember your password:
- Click the "Forgot Password" link on the login page
- Enter the email address associated with your account
- Check your email for password reset instructions
- Follow the link in the email to create a new password
- Log in with your new password
Account Not Activated
If you receive a message that your account is not activated:
- Check your email for the activation link sent during registration
- Click on "Didn't receive activation email?" on the login page to request a new activation link
- Check your spam or junk folder if you don't see the email in your inbox
Other Login Problems
If you're experiencing other login issues:
- Clear your browser cache and cookies
- Try using a different web browser
- Ensure your internet connection is stable
- Contact our support team at support@trandau.com for assistance
Frequently Asked Questions
How long will I stay logged in?
If you select "Remember Me" during login, you'll stay logged in for 30 days on that device. Otherwise, your session will expire after 24 hours of inactivity for security reasons.
Can I be logged in on multiple devices?
Yes, you can log in to your Trandau account on multiple devices simultaneously, including your computer, tablet, and smartphone.
Is it safe to stay logged in on a shared computer?
For security reasons, we recommend not checking "Remember Me" when using a shared or public computer. Always log out when you finish your session on shared devices.
How do I log out of my account?
To log out, click on your profile icon in the top right corner of any page, then select "Logout" from the dropdown menu. For security, always log out when using shared computers.
Ready to Access Your Trandau Account?
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