Selling on Trandau

Selling Products on Trandau Marketplace

Selling Products on Trandau Marketplace

Your complete guide to becoming a successful seller on the Trandau platform

Getting Started as a Seller

Trandau Marketplace offers a powerful platform for entrepreneurs to sell both physical and digital products to a global audience. Here's what you need to know:

  • No upfront costs - Create your seller account and list products without paying any initial fees
  • Flexible selling options - Sell physical products, digital downloads, or both
  • Built-in audience - Access Trandau's established customer base from day one
  • Secure payments - Receive earnings directly to your Trandau wallet
  • Seller tools - Use our comprehensive dashboard to manage inventory, orders, and analytics

Setting Up Your Seller Account

1 Create or Log Into Your Trandau Account

If you don't already have a Trandau account, you'll need to register first. If you already have a buyer account, you can use the same login credentials.

2 Access Seller Settings

Once logged in:

  1. Click on your profile icon in the top right corner
  2. Select "Become a Seller" or "Seller Dashboard" from the dropdown menu
  3. If this is your first time, you'll be guided through the seller account setup process

3 Complete Your Seller Profile

Provide the following information to set up your seller profile:

  • Shop Name - Choose a unique and memorable name for your store
  • Shop Description - Write a compelling description about your products and brand
  • Profile Picture/Logo - Upload a professional image to represent your shop
  • Contact Information - Ensure your email and phone number are up to date
  • Location - Add your business location

Pro Tip: A complete and professional seller profile builds trust with potential customers and can significantly increase your sales.

4 Set Up Payment Information

To receive payments for your sales:

  1. Navigate to the "Payment Settings" section in your seller dashboard
  2. Set up your preferred payout method (bank account, PayPal, etc.)
  3. Provide any required tax information for your region
  4. Review and accept the seller terms and conditions

Important: Accurate payment and tax information is essential to ensure you receive your earnings and comply with local regulations.

Understanding Seller Fees and Commissions

Before you start selling, it's important to understand Trandau's fee structure:

  • Listing Fee: Free - There is no charge to list products on Trandau
  • Commission: A percentage of each sale is retained by Trandau (typically 5-15% depending on product category)
  • Payment Processing: A small fee may apply for payment processing (varies by payment method)
  • Promotional Services: Optional fees for featuring products or using premium selling tools
  • Subscription Options: Premium seller plans may be available with reduced commission rates and additional benefits

Note: All fees are automatically calculated and deducted from your sales. You'll always see a clear breakdown of earnings and fees in your seller dashboard.

Selling Physical Products on Trandau

Adding Your First Physical Product

Follow these steps to list a physical product for sale:

  1. From your Seller Dashboard, click on "Add New Product"
  2. Select "Physical Product" as the product type
  3. Fill in the product details:
    • Product Title: Create a clear, descriptive title (max 100 characters)
    • Category: Select the most relevant category and subcategory
    • Description: Write a detailed description highlighting features, benefits, and specifications
    • Price: Set your selling price in your preferred currency
    • Quantity: Indicate how many items you have in stock
    • SKU: Add a unique stock keeping unit (optional but recommended)
  4. Upload high-quality product images:
    • Main product image (required)
    • Additional images showing different angles, details, or variations (recommended)
    • Images should be at least 1000x1000 pixels for best quality
  5. Add product variations if applicable (size, color, material, etc.)
  6. Set up shipping options:
    • Define shipping methods available (standard, express, etc.)
    • Set shipping costs or offer free shipping
    • Specify shipping locations (domestic, international, or specific regions)
    • Add estimated delivery times
  7. Add any product tags to improve searchability
  8. Review all information and click "Submit for Review" or "Publish" (depending on your seller status)

Pro Tip: New sellers may have their first few products reviewed by Trandau before they appear in the marketplace. This review typically takes 24-48 hours.

Product Photography Best Practices

High-quality images significantly increase your chances of making sales:

  • Use good lighting - Natural light works best for most products
  • Clean background - Use a white or neutral background to make your product stand out
  • Multiple angles - Show your product from different perspectives
  • Detail shots - Include close-ups of important features or textures
  • Size reference - Include an image with a common object for scale when relevant
  • Show the product in use - Demonstrate how the product works or is worn
  • Consistent style - Maintain a consistent look across all your product images

Remember: Customers can't physically handle your products before purchasing, so your images need to provide all the visual information they need to make a buying decision.

Setting Up Shipping for Physical Products

Effective shipping management is crucial for customer satisfaction:

  1. Create shipping profiles - Set up different shipping options based on:
    • Product weight and dimensions
    • Destination regions
    • Delivery speed options
  2. Calculate shipping costs accurately - Consider:
    • Carrier fees
    • Packaging materials
    • Handling time
    • Insurance (if applicable)
  3. Set reasonable processing times - Be realistic about how long it takes to prepare orders
  4. Consider free shipping - Products with free shipping often sell better (you can build the shipping cost into the product price)
  5. International shipping considerations:
    • Customs forms and declarations
    • Import duties and taxes
    • Restricted items by country
    • Longer delivery timeframes

Important: Always communicate shipping times clearly to customers and provide tracking information when available. Shipping delays are a common reason for negative reviews.

Managing Inventory and Orders

Efficient inventory and order management is essential for running a successful Trandau shop:

Inventory Management

  • Regular stock updates - Keep your inventory quantities accurate to avoid overselling
  • Low stock alerts - Set up notifications when inventory reaches a certain threshold
  • Vacation mode - Temporarily pause your shop when you're unable to fulfill orders
  • Bulk editing - Use the bulk edit feature to update multiple listings at once

Order Processing

  1. Order notifications - You'll receive an email and dashboard notification for each new order
  2. Review order details - Check the customer's shipping address and order specifics
  3. Prepare the package - Carefully pack the item with appropriate protective materials
  4. Print shipping label - Use Trandau's integrated shipping label system when available
  5. Mark as shipped - Update the order status and add tracking information
  6. Follow up - Consider sending a thank you message to the customer

Pro Tip: Process orders promptly! Aim to ship within 1-2 business days of receiving an order. Fast shipping and good communication lead to positive reviews and repeat customers.

Still have questions?

If you still have a question, you can submit a support request here.   Contact Support

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